As a Calling Executive, you will play a key role in our team by managing outbound calls and effectively communicating with customers. Your main responsibilities will include:
- Making Outbound Calls: You will be responsible for contacting potential clients and existing customers to share information about our services or products.
- Customer Support: You will address customer inquiries, resolve issues, and provide assistance, ensuring a positive experience for every caller.
- Updating Customer Records: It is important to maintain accurate and updated information in our databases after each call, which helps in tracking customer interactions and preferences.
- Meeting Targets: You will be expected to meet daily or weekly call targets and contribute to overall team performance, enhancing your skills in sales and customer engagement.
- Reporting Issues: If you encounter any challenges or customer concerns, you will need to report them to your supervisor for further action.
For this role, we require the following skills and expectations:
- Communication Skills: Strong verbal communication skills are essential. You should be able to express ideas clearly and effectively over the phone.
- Customer Service Orientation: A friendly and approachable demeanor is important for building rapport with customers and ensuring their satisfaction.
- Basic Computer Skills: Familiarity with computers and phone systems is necessary to update records and navigate through our systems easily.
- Adaptability: You should be able to handle different customer scenarios and adjust your approach as needed.
- Team Player: You will be working closely with colleagues, so being cooperative and supportive is important for a harmonious work environment.
Freshers are welcome to apply, and this role is open exclusively for female candidates.
Experience
0 - 3 Years
No. of Openings
10
Education
10th Pass
Role
Calling Executive
Industry Type
Travel / Tourism
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Rajtilak complex,shop no-12,second floor,opp. government serkit house,kevdiya road,rajpipla