Hiring For 12th Pass Freshers - Call Center Executive

VJ Consultant

0 - 4 Years
100 Openings
Not Disclosed
Posted today
Telephonic interview
Bellary

Key Skills

Call Center

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Job Description

We are seeking a motivated Call Center Executive to join our team. This position is ideal for candidates looking for part-time work and offers the flexibility to work from home.

**Key Responsibilities:**

- **Customer Assistance:** Respond to customer inquiries over the phone, providing accurate and helpful information to resolve issues or answer questions.

- **Call Handling:** Manage inbound and outbound calls efficiently, ensuring to meet the expected call handling time and quality standards.

- **Record Keeping:** Maintain detailed and accurate records of customer interactions in the system for follow-up and reporting purposes.

- **Feedback Collection:** Gather customer feedback to identify areas for improvement and to enhance service quality.

- **Team Collaboration:** Work closely with other team members to share insights and best practices for ensuring customer satisfaction.

**Required Skills and Expectations:**

- **Communication Skills:** Strong verbal communication abilities are essential. You should be able to speak clearly and engage with customers effectively.

- **Problem-Solving Skills:** A good approach to handle customer complaints and find solutions quickly will be necessary for success in this role.

- **Technical Proficiency:** Familiarity with basic computer applications and call center software is preferred, but training will be provided.

- **Time Management:** Ability to manage your schedule effectively to meet part-time work hours while delivering reliable performance.

- **Adaptability:** Willingness to learn and adapt to new processes and technologies as they arise in the role.

If you’re a dedicated individual with a passion for helping others, we encourage you to apply.