Call Center Executive

innovative solutions and global support limited is seeking experienced and motivated call

center representatives to join our fast-growing support team in panchkula. our company

provides essential backend and technical support services for the trucking industry, including eld

(electronic logging device) assistance for drivers across the united states.

this is a full-time position operating 24/7, with employees working in rotational 8 to 9 hour shifts.

youll play a vital role in delivering high-quality customer service to truck drivers, dispatchers, and

back-office teams.

key responsibilities:

answer incoming calls from truck drivers and other stakeholders related to eld usage,

technical issues, and general support.

provide accurate, prompt, and courteous assistance using internal tools and resources.

create and update support tickets in our crm system.

collaborate with team members to resolve issues efficiently and escalate when needed.

perform other back-office support tasks as assigned by supervisors.

maintain a professional and customer-focused attitude at all times.

interested candidates can get in touch with me on +91 (0)

• Experience

  1 - 7 Years

• No. of Openings

  20

• Education

  Graduate

• Role

  Call Center Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Innovative Solutions & Global Support, SCO 62, 2nd Floor, Sector 11, Panchkula