Duties & Responsibilities:
Financial:
? Supervise an individual outlet.
? Maximize Café sales performance and drive profits.
? Sales forecasting and apportioning targets across teams.
? Assuring the Timely & Accurate indent is placed for the café.
? Wastage control measures.
Timely forecast of the stock in order to ensure the smooth operation of the cafe.
HR/ L&D Management:
? Motivating the team to ensure the sales target in met.
? Grievance handling & solving issues.
? Ensure the Training Certification of team members.
Process Indicators:
? Ensuring all the documentation related to the café is done on time (Sales Reports/ Café Registers).
? Ensuring the Quality Audits done on day to day basis.
? Integrity cost controllable & Waste Management.
Customer orientation:
? Ensure all the Customer complaints are resolved.
? Analysis of Customer database complaints & drive the footfall in the cafes.
? Ensuring the Training norms are met.
? Ensuring 90% score in the Management Visit Report.
Experience : 3 - 6 Years
No. of Openings : 13
Education : Diploma, Any Bachelor Degree, BHM
Role : Cafe Manager
Industry Type : Hotel / Restaurant / Hospitality
Gender : [ Male / Female ]
Job Country : India