GENERAL FUNCTION:
The Business Development Supervisor is responsible for identifying new business opportunities, developing client relationships, and supporting the preparation of proposals and tenders in the catering and facilities management (FM) sector. The role ensures sustainable business growth through market analysis, client engagement, and effective coordination between operations and proposal teams.
Key Responsibilities:
• Identify and pursue new business opportunities in the catering and FM markets (government, corporate, industrial, healthcare, education, etc.).
• Support the preparation and submission of technical and financial proposals in coordination with the proposals, operations, and finance teams.
• Build and maintain strong relationships with key clients, consultants, and partners to enhance business opportunities.
• Conduct market research to identify trends, competitor activities, and client needs.
• Prepare business presentations, capability statements, and company profiles tailored to potential clients.
• Lead meetings with clients to present services, understand requirements, and develop customized solutions.
• Ensure all business development documentation and CRM data are updated and maintained accurately.
• Assist in negotiating contracts and commercial terms in coordination with management.
• Monitor awarded contracts to ensure smooth handover to the operations team.
• Contribute to the development of marketing strategies, pricing models, and business expansion plans.
• The above responsibilities include but not limited to.
REQUIREMENTS & SKILLS:
• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 4–6 years of experience in business development, sales, or tendering within the catering or facilities management industry.
• Strong knowledge of FM and catering operations, cost structures, and client requirements in the GCC market.
• Proven track record in tendering and winning new contracts.
Key Competencies:
• Excellent communication, presentation, and negotiation skills.
• Strong analytical and market research abilities.
• Good understanding of proposal writing and tendering processes.
• Ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• High level of professionalism, organization, and teamwork.
• Fluent in English (Arabic is an advantage).