- in depth knowledge of the healthcare domain in general and the healthcare insurance domain in particular, including all aspects of the entire health insurance workflow at all the participating entities
- in depth knowledge of the functioning of the various entities involved namely healthcare providers, insurance companies, third party administrators etc.
- experience in working with customers to understand their requirements and document them in the form of business requirements and then expand them to functional requirements
- ability to think out of the box and innovate
- ability to visualize future scenarios to enable creating a flexible configurable product.
- ability to articulate business requirements to other stakeholders of the software development lifecycle and work as a team to deliver quality software
- capability to do end user testing of the software to make sure that the software is developed as per the customer requirements in terms of functionality and usability
- ability to connect to and work with customers of different geographies within and outside india to ensure highest possible customer satisfaction
- experience of working on a software product, whether in a product development company or at a customer location during implementation of a product, will be a big plus
- experience of working directly at any of the entities in this space will be a big plus
- must be familiar with technology at a high level to enable understanding of technology issues related to software development