BPO Non Voice Process

RMR Financial Solution

0 - 6 Years
5 Openings
1.3 - 1.5 Lac/Yr
Face-to-Face interview
Chennai - Around Chennai

Key Skills

Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing Executive

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Job Description

responsible for solving queries of us customers through chats.

- provide exceptional customer support while communicating and assisting customers. ensure that high quality standards are maintained for all customer interactions and issue resolutions.

- resolve tickets through chats. analyze customer reported information to identify problems and concerns.

- perform problem research and testing when necessary.

- deliver high quality and timely resolutions to problems.

- initiate follow-up to other service areas when appropriate.

- perform other duties and responsibilities as necessary.