BPO Executive jobs in Delhi/NCR - ODM

  • CCE/Non Voice/International BPO/Chat Process

    ODM

    1. 0 - 1 yrs
    2. Delhi/NCR NA NA NA
    NA
    Not disclosed

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  • Job View 49 Views
  • Applicants Less than 5 Applicants
  • 2021-08-11 2022-02-11

Job Description

Roles and Responsibilities :

- Excellent communication skills in English.

- Good typing speed.

- Graduate with a minimum of one year experience in the Email and Chat process.

- Interact with users through a series of actions and answer all queries as well as resolve issues via chat or email.

- Maintain and update records for daily queries and escalation.

- Support the roll-out of new application features.

- Troubleshoot systems, network problems, diagnosing and solving software issues at the user's end.

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

9

Qualification

Higher Secondary

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