Chat Process

ODM

0 - 1 Years
9 Openings
Not Disclosed
Face-to-Face interview
Delhi

Key Skills

Good English Communication BPO Executive Chat Process Email Support International BPO

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Job Description

Roles and Responsibilities :

- Excellent communication skills in English.

- Good typing speed.

- Graduate with a minimum of one year experience in the Email and Chat process.

- Interact with users through a series of actions and answer all queries as well as resolve issues via chat or email.

- Maintain and update records for daily queries and escalation.

- Support the roll-out of new application features.

- Troubleshoot systems, network problems, diagnosing and solving software issues at the user's end.