BPO Voice Process Executive
Company: Spancore Technology
Location: Coimbatore, Tamil Nadu
Employment Type: Full-Time
Handled customer calls and assisted customers with their queries, requests, and concerns. Provided clear information and suitable solutions while maintaining professional communication. Managed customer interactions efficiently, documented call details, followed process guidelines, and worked toward customer satisfaction and productivity targets.
Key Responsibilities:
Handle inbound and outbound customer calls.
Understand customer requirements and provide appropriate assistance.
Resolve customer queries and complaints professionally.
Maintain accurate customer and call records.
Follow company processes and quality standards.
Meet daily productivity and performance targets.
Escalate complex issues to the appropriate team when required.
Experience
0 - 4 Years
No. of Openings
25
Education
12th Pass
Role
BPO Customer Support Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
No. 347, DS Complex, Nehru Street,\ Ram Nagar Ghandhipuram,coimbatore