Qualification : Degree in Computer Science or IT background
Experience : 8 10 Years domain experience (Design, Development & Admin)
Location: Riyadh, intial.- 3 months on-site then off shore,
Salary Budget: Open
Roles And responsibilities
Must have customization experience in ARS and later.
Should have Hands-on implementation experience on ARS - , BMC Remedy Helix , Atrium CMDB , ITSM, SRM, SLA, Smart IT, DWP, Email Engine
Expertise in implementing BMC Remedy Change Management, Incident Management, Problem Management etc.
Expertise in deploying BMC Remedy Asset Management
Knowledge of BMC Remedy Service Level Agreements
Good knowledge of Remedy adapters & experience in integration of Remedy with other applications using Web services, Rest API, AIE
Experience in design and implementation of BMC ITSM solutions for complex setup
Should have good understanding of BMC Remedy architecture and its components.
Good understanding on Common Data Model of BMC Atrium CMDB
Must have Experience in CMDB
Experience in building Telco CMDB
Must be able to troubleshoot application logs (SQL, API, Filter, Active Links etc.) and provide solutions.
Strong familiarity with supporting Remedy applications including Oracle, Web Services XML and Remedy API.
Expert in designing and setting up exception handling, performance tuning & archiving.
Must have strong knowledge of relational databases (Oracle), PL/SQL, DB Links, Views etc.
Investigating and implementing application customization.
Must have hands-on knowledge in Remedy Installation and configuration in a server group environment.
Must have hands-on knowledge with Linux commands (shell scripts etc.)
Hands-on expertise with upgrading Remedy AR Server and Remedy Mid-Tier server with the latest patches.
Must have hands-on experience with SSO, RSSO and LDAP Plugins for Remedy.
Experience : 8 - 11 Years
No. of Openings : 1
Education : Any Bachelor Degree
Role : BMC Remedy Developer
Industry Type : IT-Hardware & Networking / IT-Software / Software Services
Gender : [ Male / Female ]
Job Country : India