greet and assist customers in finding products.
provide information about product features, offers, and promotions.
ensure shelves are properly stocked, clean, and organized.
monitor stock levels and report shortages to the supervisor.
arrange and rotate products to maintain freshness (fifo – first in first out).
handle customer complaints or escalate them to management.
promote add-on sales, loyalty programs, and special offers.
ensure compliance with hygiene, safety, and company policies.
skills & qualifications:
good communication and customer service skills.
basic product knowledge (fmcg, groceries, perishables).
team player with attention to detail.
physical stamina to stand/walk for long hours.
operate the billing counter / pos system to process sales.
scan items, calculate bills, and collect payments (cash, card, digital wallets).
issue receipts, refunds, and handle exchanges as per policy.
maintain accuracy in billing and prevent discrepancies.
manage cash drawer, reconcile balances, and submit reports.
greet customers and ensure a smooth checkout experience.
handle customer queries related to billing and offers.
follow supermarket policies regarding discounts, coupons, and loyalty points.