We are seeking a reliable and detail-oriented Back Office Executive to support our operations in Baghajatin, Kolkata. This role is suitable for candidates with 0 to 5 years of experience and at least a 10th-grade education.
Key Responsibilities:
1. **Data Entry**: Accurately inputting and updating information in databases is crucial. This task helps maintain organized records and supports smooth operational functions.
2. **Documentation**: Handling and filing important documents is part of the job. This includes organizing paperwork and ensuring easy retrieval when needed.
3. **Customer Support**: Assisting in managing customer inquiries and complaints through email and phone. Your role will be vital in providing a positive experience for our clients.
4. **Coordination**: Collaborating with other departments will be necessary to ensure tasks are completed efficiently. This may involve communicating updates or changes.
5. **Reporting**: Preparing and submitting reports on daily activities and tasks performed. This accountability helps in tracking performance and results.
Required Skills and Expectations:
Candidates must possess strong attention to detail and organizational skills to manage various tasks effectively. Good communication skills, both verbal and written, are essential for interacting with team members and customers. Basic proficiency in Microsoft Office applications, such as Word and Excel, is expected. A proactive attitude and ability to work in a fast-paced environment will help you succeed in this role