Team Leader-CDQA

Riyanshi Placement Services

Urgent Opening for : Team Leader(MNC)

Experience: 1 Yr. to 4 Yrs. in B2B Lead Generation Industry as a TL

Required Skills: -

Day to day Team Management including shrinkage and attrition.

Coordination with inter-dept managers for projects / campaigns you own

Ensure timely delivery of campaigns with highest efficiency and quality

Improve team productivity by coaching, mentoring and training.

Ability to effectively coach colleagues and communicate with senior

management.

Experience of incentivising and motivating a sales focused team

Meet monthly goals and KPIs for self and for team.

Customer service experience and the ability to Deal with difficult

customers.

Create, maintain and publish productivity and related reports

Manage and solve client queries required Candidate profile

Excellent written and verbal communication skills

Experience : 1 - 4 Years

No. of Openings : 4

Education : Any Bachelor Degree, B.Com

Role : B2B Sales

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India