roles and responsibilities
● managing clients through counseling and diet plan preparations
● monitoring sales opportunities of team members, discussing the same with tl and motivating/ guiding team members to achieve conversions
● conduct rca, define action steps, align with tl and pass on to team members for all client escalations of team members
● validating and approving diet plans sent to clients by team members
● ensuring that client parameters are recorded in the system by dietitian and doing rca on any misses.
● continuously train team members on identified gaps
● ensuring sop adherence by team members through periodic check ins
● identify training needs of individual team members and organize training through the training team.
● assessing performance of each team member and sharing with tls.
desired candidate profile
● must have experience in team handling.
● confident and excellent communication skills
● ready to join immediately.
● dietitians and nutritionists must be up to date with the latest nutrition research.
● should have extended subject knowledge and excellent counseling skills.
● dietitians and nutritionists must be caring and empathetic when helping clients
● address dietary issues and any related emotions.