Assistant Manager

• counsel the clients and determine the interest, aptitude and abilities.

• respond to client queries through calls/chat/e-mails handle customer queries timely

• maintain the database for the clients interested in immigration

• follow up with clients via meetings, counseling sessions, emails and phone calls.

• knowledge of computer program such as work, excel, outlook, writing skills and grammar are essential and professionalism is a must

• result‐orientated and able to work under pressure to achieve results

• flexibility over working hours

• provide updates to clients via emails and phone calls.

• should be able to travel for business purpose

• present and market immigration services to current and potential clients.

• provide consultation services to address potential clients’ interest in visas, including establishing suitability of the candidate’s visa. consultation will mainly be by email, telephone and face-to-face meetings.

• converting inquiries into enrollment

• achieving branch enrollment & visa target

• individual contribution in branch business

• maximizing conversion ratio

• maintaining daily report

• self learning and development on product knowledge for providing value services to students.

• participate in company seminars, events and other events for promotional activities

• develop a solid understanding of all aspects of the services provided by organization ensuring that you are able to complete all tasks effectively

• required to work independently and with team to get the desired results

• develop & maintain new vendor contacts, build network relations across india using social networking sites such as linkedin.

• excellent communication skills (oral and written) and technical aptitude

• excellent time management skills and ability to prioritize.

• counseling to students for course options in abroad

• identify and resolve client concerns.

• Experience

  1 - 7 Years

• No. of Openings

  1

• Education

  Graduate

• Role

  Customer Care Manager

• Industry Type

  Travel / Tourism

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office