Hiring For AR Callers (Female)

Synergy Health 360

answering healthcare inquiries: handle incoming calls from patients, caregivers, and healthcare professionals seeking information and assistance.

appointment scheduling: assist patients in scheduling medical appointments, consultations, and follow-up visits.

insurance verification: verify patient insurance information, eligibility, and coverage for medical services.

patient support: offer emotional support and guidance to patients and caregivers, especially during stressful or sensitive situations.

complaint resolution: address patient complaints, concerns, and feedback professionally and effectively, escalating issues as necessary.

follow-up: conduct follow-up calls with patients to ensure their satisfaction and gather feedback on their healthcare experience.

qualifications and requirements:

healthcare-related certification or degree is a plus.

ready to work at night shift.

prior experience in healthcare call centres, patient services ,or usa based firm, or a related field will be preferred.

knowledge of medical terminology and healthcare processes will be preferred.

good verbal and written communication skills with a compassionate and empathetic demeanour.

strong organizational and time management skills.

positive attitude, patience, and a commitment to delivering exceptional patient care.

• Experience

  1 - 5 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  AR Callers

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office