- Install and configure software applications: Responsible for installing, configuring, and testing software applications as per client requirements.
- Troubleshoot technical issues: Identify and resolve technical issues related to software applications to ensure smooth operation for clients.
- Provide technical support: Offer technical support to clients by answering queries, troubleshooting problems, and providing solutions to ensure customer satisfaction.
- Collaborate with development team: Work closely with the development team to provide feedback on software performance and suggest improvements for better functionality.
- Conduct product demonstrations: Conduct product demonstrations for clients to showcase the features and benefits of software applications.
- in Computer Science or related field: A Bachelor's degree in Computer Science or a related field is required for this role.
- 2-5 years of experience: Candidates must have 2-5 years of experience in application engineering to qualify for this position.
- Strong technical skills: Proficiency in software installation, configuration, and troubleshooting is essential for this role.
- Excellent communication skills: Good communication skills are important for providing technical support and conducting product demonstrations effectively.
- Attention to detail: Attention to detail is crucial for identifying and resolving technical issues accurately.