- install and configure software applications: responsible for installing, configuring, and testing software applications as per client requirements.
- troubleshoot technical issues: identify and resolve technical issues related to software applications to ensure smooth operation for clients.
- provide technical support: offer technical support to clients by answering queries, troubleshooting problems, and providing solutions to ensure customer satisfaction.
- collaborate with development team: work closely with the development team to provide feedback on software performance and suggest improvements for better functionality.
- conduct product demonstrations: conduct product demonstrations for clients to showcase the features and benefits of software applications.
- in computer science or related field: a bachelor's degree in computer science or a related field is required for this role.
- 2-5 years of experience: candidates must have 2-5 years of experience in application engineering to qualify for this position.
- strong technical skills: proficiency in software installation, configuration, and troubleshooting is essential for this role.
- excellent communication skills: good communication skills are important for providing technical support and conducting product demonstrations effectively.
- attention to detail: attention to detail is crucial for identifying and resolving technical issues accurately.