Join our team in Patna City as an Airport Ticketing Staff member. You will assist customers with flight bookings and provide information about travel options, ensuring a smooth airport experience.
Key Responsibilities:
1. **Customer Service**: Greet passengers and assist them with their inquiries regarding flights, schedules, and travel regulations, ensuring a friendly and informative experience.
2. **Ticket Sales**: Process flight bookings, issue tickets, and handle any changes or cancellations. You will ensure accurate data entry and maintain up-to-date records.
3. **Assisting Passengers**: Help passengers with check-in procedures and provide guidance for connecting flights. Your role is vital in creating a positive travel experience.
4. **Problem Resolution**: Address any issues that passengers may encounter, such as changes in flight schedules or baggage inquiries, providing timely solutions.
5. **Collaboration**: Work closely with other airport staff and flight crews to facilitate smooth operations and communication regarding passenger needs.
To succeed in this role, you need strong communication skills and the ability to work well under pressure. Attention to detail is crucial when handling bookings and passenger information. You should also be willing to learn about airline procedures and policies. A positive attitude and a commitment to customer satisfaction will help you excel in creating memorable experiences for travelers. Previous experience in customer service is a plus, but candidates with a passion for the airline industry are encouraged to apply.
Experience
0 - 2 Years
No. of Openings
796
Education
12th Pass
Role
Airport Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab