As an Airport Ticketing Staff member in Lucknow, you will play an essential role in ensuring a smooth and efficient travel experience for passengers. Your responsibilities will include:
- **Ticket Sales**: Assist passengers in purchasing tickets for their flights, ensuring all transactions are processed accurately and promptly.
- **Customer Service**: Provide excellent support to travelers by addressing inquiries, resolving issues, and guiding them through the ticketing process.
- **Check-In Assistance**: Help passengers with check-in procedures, including issuing boarding passes and confirming flight details.
- **Flight Information Updates**: Keep travelers informed about flight schedules, delays, and gate changes by checking the latest updates and communicating them effectively.
- **Payment Processing**: Handle cash and electronic payments securely, following airline and company protocols to ensure all financial transactions are correct.
- **Record Keeping**: Maintain organized records of ticket sales, customer interactions, and any reported issues, ensuring easy reference and follow-up.
To excel in this role, candidates are expected to have a positive attitude and strong communication skills. Attention to detail is important, as accuracy in ticketing is crucial. Ideally, you should be comfortable working in a fast-paced environment and able to cope with stressful situations. Basic computer knowledge will be beneficial for handling booking systems and processing payments. A commitment to providing exceptional customer service is key to creating a welcoming atmosphere for all passengers.
Experience
0 - 2 Years
No. of Openings
796
Education
12th Pass
Role
Airport Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab