Hiring Fresher - Air Ticketing Executive - Gurgaon

As an Airport Ticketing Staff member in Gurgaon, India, you will assist travelers by processing ticket bookings and ensuring their journey begins smoothly. This role welcomes individuals with 0 to 2 years of experience who have completed their 12th grade.

Key Responsibilities:

1. **Ticket Booking and Issuance**: You will handle ticket sales, process payments, and issue boarding passes, ensuring accuracy in every transaction to enhance customer satisfaction.

2. **Customer Service**: You will engage with passengers both at the counter and via phone or email, addressing their queries and providing assistance with itinerary changes or cancellations whenever necessary.

3. **Flight Updates**: Keeping passengers informed, you will provide real-time updates on flight schedules, delays, and cancellations, ensuring they are aware of any changes affecting their travel plans.

4. **Collaboration with Airlines**: You will work closely with airline representatives to resolve any issues related to tickets or baggage, maintaining smooth communication for efficient operations.

5. **Handling Documentation**: Responsible for managing required travel documents, you will ensure all paperwork is processed properly, adhering to aviation regulations and company policies.

Required Skills and Expectations:

Candidates should possess strong communication skills and a friendly demeanor to interact positively with customers. Attention to detail is crucial for handling ticketing accurately. The ability to work in a fast-paced environment and manage multiple tasks simultaneously is essential. Basic computer skills are necessary to navigate booking systems effectively. A willingness to learn and adapt to new procedures is equally important for success in this role.

• Experience

  0 - 2 Years

• No. of Openings

  775

• Education

  12th Pass

• Role

  Airport Ticketing Staff

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office