We are looking for dedicated Airport Ticketing Staff to join our team in Goa, India. This entry-level position is perfect for individuals who are eager to start their careers in the travel industry.
As an Airport Ticketing Staff member, your primary responsibility will be to assist passengers with ticket bookings and inquiries. You will provide information about flight schedules, fares, and travel regulations to ensure a smooth travel experience.
Key Responsibilities:
- **Ticket Booking**: Help customers book flight tickets by entering their information accurately into the system. You will need to check flight availability and provide the best options based on passenger needs.
- **Customer Support**: Assist passengers with questions and concerns about their travel plans. This includes offering advice on baggage policies and making changes to bookings when necessary.
- **Payment Processing**: Handle payments for ticket purchases using various payment methods, ensuring all transactions are accurate and processed in a timely manner.
- **Documentation**: Ensure all tickets and related documentation are organized and filed properly for easy access and record-keeping.
Required skills include strong communication abilities, attention to detail, and basic computer skills. A friendly and professional attitude is important, as you will interact with diverse passengers daily. We expect all candidates to be punctual, adaptable, and committed to providing excellent customer service. A 12th-grade education is mandatory, while prior experience is not required but is considered an asset.