As an Airport Ticketing Staff member, you will be responsible for assisting passengers with ticket bookings and other related services. Your role is vital in ensuring a smooth travel experience for customers.
**Key Responsibilities:**
- **Ticket Booking:** Assist passengers in booking their tickets, including selecting the right flights and providing accurate pricing information.
- **Customer Service:** Address passenger inquiries and concerns promptly, ensuring a friendly and helpful interaction.
- **Check-in Assistance:** Help passengers with their check-in process and provide necessary boarding information before flights.
- **Payment Processing:** Handle ticket payments securely and accurately, ensuring all transactions are recorded properly.
- **Documentation Management:** Maintain and organize passenger records and ticketing documents for easy retrieval and compliance.
- **Coordination with Airlines:** Communicate with airlines to resolve any booking issues or changes while keeping passengers informed.
- **Promoting Airport Services:** Inform passengers about additional services available at the airport, such as lounges and baggage options.
**Required Skills and Expectations:**
- Good communication skills to interact effectively with passengers and team members.
- Basic knowledge of computer systems and ticketing software is preferred but not mandatory.
- Ability to work in a fast-paced environment while managing multiple tasks efficiently.
- Strong customer service orientation, ensuring passengers feel valued and supported.
- Attention to detail, ensuring accuracy in ticket bookings and transactions.
- Flexibility to work in shifts, including weekends and holidays, to meet operational needs.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airport Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata