As an Airport Ticketing Staff, you will be responsible for ensuring a smooth ticketing process for passengers at the airport. Your role is vital in providing excellent customer service and managing ticket sales efficiently.
**Key Responsibilities:**
- **Customer Assistance:** Provide information to passengers regarding flight schedules, ticket prices, and check-in procedures, ensuring they have a seamless travel experience.
- **Ticket Issuance:** Handle the sale and issuance of tickets, ensuring accuracy in the booking system to avoid any errors that could affect travel plans.
- **Check-in Support:** Assist passengers during the check-in process, verifying their travel documents and guiding them through the necessary procedures.
- **Problem Resolution:** Address any customer complaints or issues related to ticketing and strive to resolve them promptly to maintain passenger satisfaction.
- **Record Keeping:** Maintain accurate records of ticket sales and transactions, helping the management with necessary reports and data entries.
**Required Skills and Expectations:**
- Strong communication skills: You should be able to interact effectively with passengers and resolve queries politely.
- Attention to detail: Being precise in ticketing and documentation is crucial to avoid any travel complications.
- Basic computer knowledge: Familiarity with ticketing software and databases is essential for the role.
- Customer-oriented mindset: You should be enthusiastic about helping customers and enhancing their travel experience.
- Ability to work in a team: Collaborating with other staff members is important to ensure smooth operations at the airport.
Ideal candidates will be those with at least a 10th-grade education and a willingness to learn and adapt in a fast-paced environment.
Experience
0 - 1 Years
No. of Openings
66
Education
10th Pass
Role
Airport Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab
Face Interview Location
Kolkata