Air Ticketing Executive || Freshers & Experienced

As an Airport Ticketing Staff member, you will play a vital role in ensuring smooth and efficient ticketing operations at the airport. You will be responsible for assisting passengers with ticketing needs and providing excellent customer service.

**Key Responsibilities:**

- **Ticket Issuance:** Issue tickets for flights by following airline procedures to ensure passengers receive the correct tickets for their journeys.

- **Check-in Assistance:** Help passengers during the check-in process, guiding them through bag drop and boarding pass issuance, ensuring a hassle-free experience.

- **Customer Queries:** Address passenger inquiries regarding flight schedules, costs, and other travel-related questions, providing clear and accurate information.

- **Problem Resolution:** Handle any ticketing issues or discrepancies that arise, working efficiently to find solutions and ensure passenger satisfaction.

- **Documentation Management:** Maintain accurate records of ticket sales and passenger details to comply with airline regulations.

- **Team Collaboration:** Work closely with other staff members and departments to facilitate a seamless operation and support overall airport services.

To excel in this role, you should have effective communication skills, both verbal and written, to assist passengers with ease. Attention to detail is important for handling tickets and resolving issues accurately. A friendly and approachable demeanor will enhance the passenger experience. Basic computer skills are required to operate ticketing systems, and the ability to work in a fast-paced environment is essential. A commitment to providing excellent customer service is expected at all times.

• Experience

  0 - 1 Years

• No. of Openings

  57

• Education

  10th Pass

• Role

  Airport Ticketing Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata