We are seeking an enthusiastic Airport Ticketing Staff member to join our team in Alipurduar, India. This entry-level position is ideal for individuals looking to start their career in the aviation industry. You will be the first point of contact for passengers and play a vital role in ensuring a smooth travel experience.
Key Responsibilities:
- **Ticket Sales**: Assist customers in purchasing tickets, using computerized systems to process transactions accurately and efficiently.
- **Customer Service**: Address passenger inquiries and provide assistance with flight information, baggage policies, and other travel-related questions to ensure a positive experience.
- **Check-in Assistance**: Guide passengers through the check-in process, ensuring all necessary documentation is in order and that they understand the boarding procedures.
- **Problem Resolution**: Help resolve any issues or concerns passengers may have before and during their travels, maintaining a calm and friendly demeanor.
- **Flight Information Management**: Keep passengers informed about flight schedules, delays, and gate changes by providing timely updates.
Required Skills and Expectations:
Candidates should have completed at least their 10th grade and possess strong communication skills to interact effectively with passengers. A friendly and customer-focused attitude is essential, along with the ability to work in a fast-paced environment. Attention to detail is crucial for processing transactions accurately. Being a team player is important, as you will collaborate with colleagues to ensure excellent service. Prior experience is not required, making this role suitable for freshers eager to learn.
Experience
0 - 1 Years
No. of Openings
42
Education
10th Pass
Role
Airport Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation
Face Interview Location
kolkata