As Airport Ticketing Staff in Kolkata, you will assist passengers with ticketing needs and provide excellent customer service. This role requires good communication skills and a friendly attitude.
Key Responsibilities:
- Ticket Sales: You will help passengers buy tickets, ensuring they receive the correct travel information and options available.
- Customer Assistance: Answer passenger queries regarding flights, schedules, and procedures, assisting them in a helpful and courteous manner.
- Document Handling: Check and process necessary travel documents, ensuring they are accurate and compliant with regulations.
- Coordination with Airlines: Communicate with airlines to confirm flight details and resolve any ticketing issues that may arise.
- System Management: Use ticketing software to issue tickets and manage bookings accurately, maintaining up-to-date records.
Required Skills and Expectations:
Candidates should have completed at least the 10th grade and have a keen interest in the airline industry. Strong written and verbal communication skills are essential for interacting with diverse passengers. A friendly attitude and the ability to work in a fast-paced environment are important, as you will need to handle multiple tasks efficiently. Attention to detail is crucial for processing tickets and ensuring accuracy. You should be a team player, eager to learn, and willing to adapt to changing situations within the airport setting. Prior experience is not required, making this a great entry-level opportunity.