We are seeking enthusiastic individuals to join our team as Airport Ticketing Staff in Patna, India. This role is ideal for those looking to start their career in the travel and tourism industry.
Key Responsibilities:
- **Ticket Sales**: Assist customers in purchasing tickets for flights by providing information on routes, fares, and schedules.
- **Customer Service**: Address customer inquiries, resolve issues, and ensure a positive experience throughout the ticketing process.
- **Check-in Assistance**: Help passengers with the check-in process, including baggage handling and printing boarding passes.
- **Record Maintenance**: Keep accurate records of ticket sales and assist in managing inventory for available flights.
- **Compliance**: Ensure adherence to airport regulations and procedures while dealing with ticketing and passenger services.
Required Skills and Expectations:
Candidates should have completed their 12th grade education. Strong communication and interpersonal skills are essential for effectively interacting with customers. Attention to detail is important for managing ticket information accurately. The ability to work in a fast-paced environment and adapt to changing situations is necessary. We seek individuals with a positive attitude who can work well in a team and are willing to learn. Prior experience in customer service is a plus, but not mandatory, as training will be provided. Being proficient in using computers and handling ticketing software will be beneficial. Flexibility in work hours, including weekends and holidays, is expected.