We are seeking enthusiastic individuals to join our team as Airport Ticketing Staff in Gorakhpur, India. This full-time role is perfect for candidates with minimal experience or recent graduates who have completed their 12th grade.
Key Responsibilities:
- **Ticket Sales**: Assist passengers in purchasing airline tickets, ensuring they receive accurate information about flights and prices.
- **Customer Support**: Provide excellent service by answering questions, addressing concerns, and assisting with booking changes or cancellations.
- **Check-In Assistance**: Help passengers with the check-in process, ensuring they have all necessary documents and information for their flights.
- **Issue Resolutions**: Handle any issues that may arise during ticketing or check-in, working to resolve problems efficiently and professionally.
Requirements and Expectations:
Candidates should possess strong communication skills to interact effectively with passengers and address their needs. Basic computer knowledge is essential, as staff will use ticketing systems and spreadsheets. Attention to detail is crucial for processing bookings accurately and avoiding errors. A positive attitude and a willingness to learn are important for adapting to the fast-paced airport environment. The role requires a commitment to providing high-quality service while maintaining professionalism at all times. Candidates should be ready to work in an office setting, engaging with clients face-to-face.