We are seeking Airport Ticketing Staff to join our team in Ahmedabad. This role is perfect for individuals eager to start their career in the travel industry, with responsibilities including ticketing, customer service, and coordination at the airport.
Key Responsibilities:
- **Customer Interaction**: Engage with passengers at the airport, providing assistance with ticket bookings, modifications, and cancellations to ensure a smooth travel experience.
- **Ticketing Operations**: Handle ticket sales and refunds, ensuring accuracy in bookings and adherence to airline policies. Quick problem-solving skills are essential for managing customer inquiries.
- **Information Dissemination**: Communicate important travel information such as flight schedules, boarding times, and baggage rules to passengers clearly and effectively.
- **Coordinate with Airlines**: Work closely with airline representatives to resolve ticketing issues and maintain updated flight information for travelers.
Required Skills and Expectations:
Candidates should have completed their 12th grade and possess strong communication skills, both verbal and written. Attention to detail is vital when handling tickets and information. Basic computer skills are needed for managing booking systems, and a customer-oriented attitude will enhance the passenger experience. Ideal candidates will have a proactive approach to problem-solving and the ability to work in a fast-paced environment. While prior experience is not required, a passion for travel and service will be a significant advantage.