As an Airport Ticketing Executive in Kolkata, you will assist travelers in booking and managing their flight tickets. This role is essential for ensuring a smooth check-in process and providing excellent customer service at the airport.
Key Responsibilities:
1. **Ticket Booking**: You will handle ticket reservations, including issuing tickets, making changes, and processing cancellations while ensuring accurate details are entered into the system.
2. **Customer Assistance**: You will greet passengers, answer their queries about flights, and provide information on ticket prices, baggage policies, and travel regulations to enhance their travel experience.
3. **Check-in Support**: You will assist passengers during check-in, helping them with boarding passes and resolving any issues that may arise.
4. **Payment Processing**: You will handle cash and electronic payments, ensuring all transactions are recorded accurately and securely.
5. **Collaboration**: You will work closely with airlines and other departments to coordinate smooth ticketing processes and maintain high service standards.
Required Skills and Expectations:
Candidates should possess strong communication skills and a friendly demeanor. Attention to detail is crucial for accurately processing bookings and payments. Basic computer skills are necessary for operating ticketing software. Furthermore, a willingness to learn and adapt within a fast-paced environment is essential. Being punctual and reliable is expected in this full-time office position. Previous experience in customer service is a plus, but not mandatory.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab
Face Interview Location
Kolkata