Hiring Fresher / Air Ticketing Executive / 10th Pass

The Airport Ticketing Executive will handle various customer service duties, ensuring travelers have a seamless experience booking and managing their flight itineraries.

**Key Responsibilities:**

- **Ticket Booking:** Assist customers in booking flight tickets, ensuring they have all necessary information regarding their travel dates, destinations, and passengers’ needs.

- **Customer Assistance:** Provide excellent service by responding to customer queries in person or over the phone about flight schedules, prices, and policies.

- **Ticket Changes and Cancellations:** Help customers modify or cancel bookings as required and guide them through any applicable fees or alternative options.

- **Payment Processing:** Process payments for flight tickets accurately and ensure receipts are provided to customers for their records.

- **Documentation Management:** Maintain and organize ticketing records swiftly, ensuring compliance with company policies and procedures.

- **Collaboration with Airline Partners:** Communicate effectively with airline representatives to resolve any ticketing issues or discrepancies.

- **Promotions and Offers:** Inform customers about current promotions and offers that may benefit their travel plans.

**Required Skills and Expectations:**

Candidates should possess strong communication skills to engage effectively with customers. Basic computer skills are essential for handling bookings and managing information accurately. A good understanding of travel and ticketing terminology will be an asset. Candidates should be detail-oriented, able to work under pressure, and willing to learn about different airline policies. A proactive attitude and a knack for problem-solving are also important for delivering excellent customer service.

• Experience

  0 - 1 Years

• No. of Openings

  44

• Education

  10th Pass

• Role

  Airport Ticketing Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata