Hiring Fresher / Air Ticketing Executive / 10th Pass

Flyhie Aviation

0 - 1 Years
50 Openings
2.8 - 5.5 Lac/Yr
Posted today
Face-to-Face interview
Howrah

Key Skills

Customer Relationship Air Ticketing Ticket Booking

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Job Description

We are looking for an Airport Ticketing Executive to join our team in Howrah. This full-time role is ideal for candidates with 0 to 1 year of experience who have completed at least their 10th grade.

**Key Responsibilities:**

- **Ticket Booking:** Handle ticket reservations for passengers through various systems, ensuring accurate information is entered into the database.

- **Customer Assistance:** Provide support to travelers by answering their queries about flight schedules, ticket prices, and booking procedures.

- **Payment Processing:** Manage ticket payments, ensuring all transactions are processed accurately and securely.

- **Issue Resolution:** Address any issues or concerns related to ticketing, such as cancellations or changes, to provide timely solutions to customers.

- **Documentation:** Maintain and organize all ticketing documentation, ensuring records are up-to-date and easy to access.

- **Collaboration:** Work closely with other airport staff and departments to ensure smooth operations and high levels of customer service.

**Required Skills and Expectations:**

Candidates should have strong communication skills to effectively interact with customers and team members. Basic computer skills are necessary to operate booking systems and manage ticketing documentation. Attention to detail is crucial for ensuring accuracy in transactions and handling customer requests correctly. A friendly and professional demeanor is expected as you will be the first point of contact for many travelers. Being a team player and having the ability to work in a fast-paced environment will help you succeed in this role.