As an Airport Ticketing Executive, you will play a vital role in ensuring smooth ticketing services for travelers at the airport. Your primary responsibilities will include:
- **Customer Service**: Assist passengers with inquiries about flight schedules, ticket prices, and travel options, ensuring a pleasant and informative experience.
- **Ticket Issuance**: Process ticket sales using computerized systems, making sure to manage transactions accurately and keep track of all issued tickets.
- **Flight Information Updates**: Provide passengers with real-time updates about flight statuses, gate changes, and any delays, contributing to a hassle-free travel experience.
- **Documentation Handling**: Collect and verify passenger identification and travel documents before issuing tickets, ensuring compliance with regulations.
- **Problem Resolution**: Handle any issues or concerns raised by passengers regarding their bookings, working to resolve them promptly and professionally.
- **Team Collaboration**: Work closely with fellow ticketing staff and other airport personnel to ensure efficient operations and a seamless transition for travelers.
To succeed in this role, you should be friendly and approachable, as you will interact with many passengers daily. Strong communication skills are essential for providing clear information and assistance. Attention to detail is important for processing transactions accurately and ensuring compliance with regulations. Basic computer skills are required, given the use of ticketing software. Finally, willingness to work in a fast-paced environment is crucial to meet the demands of travelers.
Experience
0 - 1 Years
No. of Openings
67
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
KOLKATA