Hiring Freshers || Air Ticketing Executive

We are looking for a motivated and detail-oriented Airport Ticketing Executive to join our team in Asansol. In this full-time role, you will be responsible for providing excellent customer service to passengers and ensuring smooth ticketing processes.

Key Responsibilities:

- Ticket Booking: Assist passengers in booking tickets for flights, providing guidance on available options and pricing. You will help customers make informed choices that suit their travel needs.

- Customer Service: Address passenger inquiries and concerns regarding their travel arrangements, ensuring satisfaction and resolving issues promptly. Your ability to communicate effectively will enhance the customer experience.

- System Management: Use airline ticketing systems to enter flight data, issue tickets, and manage reservations. Attention to detail is crucial to prevent errors in bookings.

- Payment Processing: Handle payment transactions for ticket bookings, ensuring accuracy and receipt issuance. You will maintain financial integrity throughout this process.

- Documentation Support: Provide assistance with required travel documents, such as passports and visas, to ensure passengers have everything needed for their journey. This will involve guiding customers through the documentation process.

Required Skills and Expectations:

- Strong communication skills to interact effectively with passengers and team members.

- Basic computer knowledge to navigate ticketing systems and manage bookings.

- Ability to work in a fast-paced environment while maintaining attention to detail.

- A team-oriented mindset to collaborate with colleagues and contribute to a positive work atmosphere.

- A willingness to learn and adapt to new processes and technologies in the airline industry.

This role is ideal for someone looking to start a career in the travel and tourism sector. If you are enthusiastic and customer-focused, we encourage you to apply.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  10th Pass

• Role

  Airport Ticketing Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata