Hiring Freshers || Air Ticketing Executive

Fly Careers

0 - 1 Years
30 Openings
2.8 - 6.5 Lac/Yr
Posted 48 days ago
Face-to-Face interview
Asansol

Key Skills

Customer Relationship Air Ticketing Ticket Booking

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Job Description

We are looking for a motivated and detail-oriented Airport Ticketing Executive to join our team in Asansol. In this full-time role, you will be responsible for providing excellent customer service to passengers and ensuring smooth ticketing processes.

**Key Responsibilities:**

- **Ticket Booking:** Assist passengers in booking tickets for flights, providing guidance on available options and pricing. You will help customers make informed choices that suit their travel needs.

- **Customer Service:** Address passenger inquiries and concerns regarding their travel arrangements, ensuring satisfaction and resolving issues promptly. Your ability to communicate effectively will enhance the customer experience.

- **System Management:** Use airline ticketing systems to enter flight data, issue tickets, and manage reservations. Attention to detail is crucial to prevent errors in bookings.

- **Payment Processing:** Handle payment transactions for ticket bookings, ensuring accuracy and receipt issuance. You will maintain financial integrity throughout this process.

- **Documentation Support:** Provide assistance with required travel documents, such as passports and visas, to ensure passengers have everything needed for their journey. This will involve guiding customers through the documentation process.

**Required Skills and Expectations:**

- Strong communication skills to interact effectively with passengers and team members.

- Basic computer knowledge to navigate ticketing systems and manage bookings.

- Ability to work in a fast-paced environment while maintaining attention to detail.

- A team-oriented mindset to collaborate with colleagues and contribute to a positive work atmosphere.

- A willingness to learn and adapt to new processes and technologies in the airline industry.

This role is ideal for someone looking to start a career in the travel and tourism sector. If you are enthusiastic and customer-focused, we encourage you to apply.