Hiring Freshers || Air Ticketing Executive

Career Compass

Fresher
09 Openings
4.0 - 9.0 Lac/Yr
Posted today
Telephonic interview
Varanasi

Key Skills

Customer Relationship Air Ticketing Ticket Booking

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Job Description

As an Airport Ticketing Executive, you will play a vital role in providing excellent customer service and facilitating travel for passengers at the airport. This full-time position is based in Varanasi and is suitable for freshers who have completed at least 10th grade.

**Key Responsibilities:**

- **Ticket Sales:** Assist customers in purchasing tickets for flights by providing information on availability, prices, and schedules, ensuring they find the best options for their travel needs.

- **Customer Support:** Address passenger inquiries and concerns in a friendly manner, resolving issues related to bookings, cancellations, and changes to travel plans to enhance customer satisfaction.

- **Check-in Assistance:** Help passengers during the check-in process, ensuring they have the necessary documents and guiding them through the steps to make their journey smooth.

- **Payment Processing:** Handle cash and digital transactions securely while maintaining accurate records, ensuring compliance with the company's financial procedures.

- **Flight Information Update:** Keep passengers informed about flight schedules, delays, and other related information, maintaining effective communication at all times.

**Required Skills and Expectations:**

Candidates should have strong communication skills, as interacting with diverse customers is essential. Good organizational skills are needed to manage multiple tasks efficiently. Familiarity with basic computer systems and a willingness to learn about ticketing software will be required. A positive attitude and the ability to work well under pressure are important to succeed in this role. A keen attention to detail will ensure that all customer transactions and records are accurate.