As an Airport Ticketing Agent, you will play a vital role in ensuring a seamless experience for passengers from the moment they arrive at the airport.
**Key Responsibilities:**
- **Ticket Booking:** Assist passengers in booking tickets for domestic and international flights, ensuring they have the correct information regarding prices, timings, and availability.
- **Check-In Assistance:** Help travelers with the check-in process, including validating identification and issuing boarding passes, to ensure timely departures.
- **Customer Service:** Provide friendly and knowledgeable support to passengers, answering queries about flight schedules, luggage policies, and travel itineraries.
- **Problem Resolution:** Address any issues or concerns that arise, such as flight delays or cancellations, while offering alternative options to ensure customer satisfaction.
- **Payment Processing:** Handle ticket transactions by processing payments securely and accurately, while maintaining financial integrity.
- **Information Updates:** Keep customers informed about any changes to flight schedules or other important details, ensuring clear communication at all times.
**Required Skills and Expectations:**
Candidates should have completed at least their 10th grade and be willing to work full-time in the office. Excellent communication skills are essential, as you will interact with diverse passengers and team members. A friendly and patient attitude is expected to handle customer inquiries or complaints effectively. Being detail-oriented is crucial for accurately processing ticket information and payments. Additionally, the ability to work under pressure in a fast-paced environment is necessary for success in this role. Freshers are welcome to apply and will receive the necessary training.
Experience
Fresher
No. of Openings
45
Education
10th Pass
Role
Airport Ticketing Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata