As an Airport Ticketing Agent in Chatra, India, you will play a crucial role in providing excellent customer service at the airport. You will assist travelers in booking their flights, handling ticketing inquiries, and ensuring a smooth travel experience.
Key responsibilities include:
1. **Ticket Booking and Issuance**: You will assist customers in choosing flights, processing their ticket purchases, and giving them all necessary documents like boarding passes.
2. **Customer Service**: You will answer questions from passengers, help them with any issues related to their travel plans, and provide information about flight schedules, baggage policies, and fees.
3. **Handling Payments**: You will process payments securely, ensuring accuracy in transactions and maintaining records of all ticketing activities.
4. **Coordinating with Airlines**: You will liaise with various airlines to ensure all ticketing procedures are followed correctly and stay updated on flight changes or cancellations.
5. **Problem Resolution**: You will handle any complaints or concerns from customers, working to find solutions quickly to enhance their travel experience.
Required skills include strong communication abilities, attention to detail, and basic computer skills. You should have a friendly demeanor and be able to work well under pressure. Being a team player who is customer-focused is essential for success in this role. Candidates must have completed at least the 10th grade and should be eager to learn about the airline industry.
Experience
0 - 1 Years
No. of Openings
34
Education
10th Pass
Role
Airport Ticketing Agent
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 34 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata