As an Airport Ticketing Agent, you will be responsible for assisting passengers with their travel needs at the airport. Your primary role will involve ticket sales and customer service to ensure a smooth travel experience for all travelers.
**Key Responsibilities:**
- **Ticket Sales:** Assist passengers in purchasing airline tickets, ensuring they understand flight options and fares.
- **Check-In Assistance:** Help passengers with the check-in process, including baggage handling and seat selection.
- **Customer Service:** Provide excellent service by addressing passenger inquiries and resolving issues related to travel or tickets.
- **Information Providing:** Share information about flight schedules, fees, and policies, keeping passengers informed about their travel plans.
- **Payment Processing:** Handle cash and credit card transactions accurately while maintaining a record of sales.
- **Report Generation:** Prepare daily reports on ticket sales and passenger interactions for management review.
To succeed as an Airport Ticketing Agent, you should possess strong communication and interpersonal skills to interact effectively with passengers. Attention to detail is crucial for handling accurate ticketing and payment processes. You should be able to work in a fast-paced environment and remain calm under pressure. A good understanding of computer systems is necessary for ticketing software and handling payments. A positive attitude and willingness to help others will enhance the travel experience for each passenger. Candidates should have completed at least their 10th grade and have a minimum of 0-1 years of experience in a customer service role.
Experience
0 - 1 Years
No. of Openings
57
Education
10th Pass
Role
Airport Ticketing Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata