As an Airport Ticket Executive, you will play a vital role in ensuring smooth operations at the airport. Your main job will involve assisting passengers with ticketing services and providing excellent customer support.
**Key Responsibilities:**
- **Ticket Sales:** You will assist customers in purchasing flight tickets, ensuring they choose the best options for their travel needs.
- **Customer Support:** Address queries and resolve issues related to ticketing, such as changes, cancellations, and refunds, providing helpful solutions.
- **Check-In Assistance:** Help passengers with the check-in process, ensuring they have all necessary documents and are informed about flight details.
- **Coordination with Airlines:** Maintain communication with various airlines to stay updated on schedules and availability, ensuring timely and accurate ticketing.
- **Handling Payment Transactions:** Manage cash and electronic payments accurately while adhering to company policies.
- **Maintain Records:** Keep accurate records of ticket sales and passenger interactions for accountability and reporting purposes.
**Required Skills and Expectations:**
- A 10th pass education is necessary for this position, which will help you in understanding basic ticketing operations.
- Good communication skills are essential for interacting with passengers and providing clear information.
- Basic computer knowledge is required to handle ticketing software efficiently.
- A customer-oriented attitude is a must, as you will be serving passengers and addressing their needs.
- Being organized and detail-oriented will help you manage multiple tasks effectively in a busy airport environment.
Experience
0 - 1 Years
No. of Openings
55
Education
10th Pass
Role
Airport Ticket Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, PF, ESI, Food/Meals, Accommodation, One-way Cab