- Oversee all airport operations: The airport supervisor is responsible for overseeing all operations at the airport to ensure efficiency and safety for passengers and staff.
- Supervise airport staff: The supervisor will manage a team of airport staff members, including security personnel, customer service agents, and maintenance workers.
- Communicate with airport authorities: The airport supervisor will need to communicate with airport authorities and airlines to ensure smooth operations and resolve any issues that may arise.
- Ensure compliance with safety regulations: It is essential for the airport supervisor to ensure that all safety regulations are followed to guarantee the security of passengers and staff.
- Handle customer inquiries and complaints: The supervisor will need to address customer inquiries and complaints in a professional and timely manner to ensure customer satisfaction.
Required skills and expectations:
- Excellent communication skills to effectively communicate with staff, authorities, and passengers.
- Strong leadership abilities to manage a team of airport staff efficiently.
- Attention to detail to ensure compliance with safety regulations.
- Ability to work under pressure and handle stressful situations calmly.
- Basic computer skills to manage airport operations efficiently.
- Willingness to work flexible hours, including evenings, weekends, and holidays.