Key Responsibilities:
1. Supervise airport operations
- Ensure smooth running of day-to-day activities at the airport.
2. Monitor staff performance
- Supervise and evaluate staff to ensure efficiency and effectiveness.
3. Coordinate with various departments
- Collaborate with different departments like security, maintenance, and customer service to ensure seamless operations.
4. Resolve customer issues
- Address and resolve customer complaints or issues in a timely and professional manner.
5. Ensure compliance with safety regulations
- Make sure that all safety protocols and regulations are followed to maintain a safe airport environment.
Required skills and expectations:
1. Strong communication skills
- Ability to effectively communicate with staff, passengers, and other airport personnel.
2. Leadership abilities
- Capability to lead and supervise a team of airport staff.
3. Problem-solving skills
- Quick and effective decision-making to address any issues that may arise.
4. Attention to detail
- Careful observation and attention to detail to ensure smooth operations.
5. Ability to work under pressure
- Capacity to handle stressful situations and work efficiently in a fast-paced environment.