We are seeking dedicated Airport Staff to join our team in Sealdah. This is a full-time role suitable for candidates with little to no experience, who have completed at least their 10th grade education.
**Key Responsibilities:**
- **Customer Service:** Provide assistance to passengers by answering questions and addressing their needs at various airport touchpoints, ensuring a smooth travel experience.
- **Check-In Support:** Help passengers with the check-in process, including luggage handling and issuing boarding passes, to facilitate efficient boarding procedures.
- **Safety and Security:** Assist in maintaining safety protocols by monitoring passenger behavior and reporting any suspicious activity to ensure the security of the airport environment.
- **Information Desk Management:** Provide timely and accurate information regarding flights, delays, and airport services, contributing to a positive impression of the airport.
- **Team Collaboration:** Work closely with other airport staff and departments to ensure operations run smoothly and efficiently, enhancing overall passenger satisfaction.
**Required Skills and Expectations:**
Candidates should possess strong communication skills to effectively interact with passengers and relay important information. A friendly and approachable demeanor is essential for providing excellent service. Basic problem-solving skills are necessary to handle passenger inquiries and issues as they arise. Attention to detail is important when checking flight information and ensuring safety protocols are followed. Candidates must be able to work well in a team-oriented environment and be flexible regarding working hours, including weekends and holidays.