We are looking for dedicated and enthusiastic Airport Staff to join our team in Central Kolkata. This is a full-time position ideal for individuals looking to start or advance their careers in the aviation industry.
**Key Responsibilities:**
- **Customer Service:** Assist passengers with check-in, boarding, and luggage inquiries, ensuring a friendly and efficient experience throughout their journey.
- **Security Checks:** Conduct security screenings for passengers and their belongings to maintain a safe environment in the airport.
- **Lost & Found Management:** Handle lost items and assist customers in retrieving their belongings while following proper procedures.
- **Flight Information:** Provide updated flight schedules and gate information to passengers, helping them navigate the airport smoothly.
- **Collaboration:** Work closely with airline staff and airport teams to ensure operations run smoothly and all passenger needs are met.
**Required Skills and Expectations:**
- A minimum educational qualification of 10th grade is required. Familiarity with basic aviation operations is an advantage.
- Good communication skills are essential. You should be able to interact politely and clearly with diverse groups of passengers.
- Attention to detail is important for handling security checks and managing lost property.
- A positive attitude and a team-oriented mindset are crucial for creating a welcoming atmosphere for travelers.
- The ability to work flexible hours, including weekends and holidays, is necessary for this role. Prior experience in customer service can be helpful but is not mandatory.