Opening For Airport Passenger Service Associate

We are looking for a dedicated Airport Passenger Service Associate in Kolkata, India. This role is ideal for individuals who enjoy helping people and ensuring a smooth travel experience at the airport.

As an Airport Passenger Service Associate, you will be responsible for various tasks to assist passengers throughout their journey. Your key responsibilities include:

1. **Check-In Assistance**: Help passengers during the check-in process by verifying their identification and travel documents, and guiding them through the procedures.

2. **Baggage Handling**: Ensure that passengers receive accurate information about their baggage, assist with lost or delayed luggage, and provide updates as needed.

3. **Customer Support**: Address passenger inquiries and concerns, providing timely solutions and ensuring a positive experience at the airport.

4. **Boarding Coordination**: Manage the boarding process by ensuring that passengers board their flights on time and maintain proper order during boarding.

5. **Emergency Protocols**: Follow safety and security protocols to ensure the well-being of all passengers and respond to any emergencies according to the company guidelines.

To succeed in this role, you should have at least 1 year of experience in customer service or a related field and a minimum education of 12th grade. Strong communication skills, attention to detail, and the ability to work in a fast-paced environment are essential. Being friendly and approachable will help you create a welcoming atmosphere for all travelers.

• Experience

  1 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  Airport Passenger Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 29 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  kolkata