Airport Passenger Service Associate 12th Pass Experience Jobs in Kolkata

We are looking for a dedicated Airport Passenger Service Associate in Kolkata, India. This role is ideal for individuals who enjoy helping people and ensuring a smooth travel experience at the airport.As an Airport Passenger Service Associate, you will be responsible for various tasks to assist passengers throughout their journey. Your key responsibilities include:1. **Check-In Assistance**: Help passengers during the check-in process by verifying their identification and travel documents, and guiding them through the procedures.2. **Baggage Handling**: Ensure that passengers receive accurate information about their baggage, assist with lost or delayed luggage, and provide updates as needed.3. **Customer Support**: Address passenger inquiries and concerns, providing timely solutions and ensuring a positive experience at the airport.4. **Boarding Coordination**: Manage the boarding process by ensuring that passengers board their flights on time and maintain proper order during boarding.5. **Emergency Protocols**: Follow safety and security protocols to ensure the well-being of all passengers and respond to any emergencies according to the company guidelines.To succeed in this role, you should have at least 1 year of experience in customer service or a related field and a minimum education of 12th grade. Strong communication skills, attention to detail, and the ability to work in a fast-paced environment are essential. Being friendly and approachable will help you create a welcoming atmosphere for all travelers.