Hiring Fresher / Airport Passenger Service Associate / 12th Pass

We are looking for an Airport Passenger Service Agent to join our team and provide exceptional customer service to airline passengers at the airport. As an Airport Passenger Service Agent, you will be the first point of contact for travelers, assisting them with check-in, boarding, baggage handling, and general inquiries. Your role is crucial in ensuring a smooth and pleasant travel experience for all passengers. You will be responsible for handling a variety of tasks, including issuing boarding passes, verifying travel documents, assisting with special needs passengers, and resolving any issues that may arise during the passenger journey. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be comfortable working in a fast-paced environment and be able to multitask effectively. Previous experience in customer service or the airline industry is preferred but not required, as comprehensive training will be provided. Flexibility to work various shifts, including evenings, weekends, and holidays, is essential. If you are passionate about helping others and enjoy working in a dynamic and diverse environment, we encourage you to apply for this rewarding position.

Responsibilities

Assist passengers with check-in and boarding procedures

Verify travel documents and issue boarding passes

Handle baggage inquiries and resolve related issues

Provide information and assistance to passengers with special needs

Respond to passenger questions and concerns in a professional manner

Coordinate with airline and airport staff to ensure smooth operations

Manage flight disruptions and assist with rebooking or accommodations

Maintain a safe and secure environment in accordance with airport regulations

Handle lost and found inquiries

Promote a positive image of the airline and airport

HR APARNA -

• Experience

  0 - 1 Years

• No. of Openings

  55

• Education

  12th Pass

• Role

  Airport Passenger Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata