The Airport Operations Executive plays a vital role in ensuring smooth airport operations. This position is suitable for candidates with little to no prior experience and requires a 10th-grade education.
**Key Responsibilities:**
- **Passenger Assistance:** Help passengers with check-in, boarding, and any inquiries they may have to ensure a pleasant travel experience.
- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring that baggage is handled carefully and reaches the correct destination.
- **Safety Checks:** Conduct safety and security checks of the airport area and ensure all protocols are followed to maintain a secure environment.
- **Communication with Staff:** Collaborate with other airport staff, including security and ground staff, to coordinate operations and resolve issues quickly.
- **Records Management:** Maintain accurate records of flights, passenger counts, and other important information to assist in efficient operations.
- **Customer Service:** Address passenger complaints and provide timely solutions to enhance customer satisfaction.
**Required Skills and Expectations:**
- **Basic Communication Skills:** Ability to communicate clearly and effectively with passengers and team members.
- **Team Player:** Willingness to work collaboratively in a team-oriented environment.
- **Attention to Detail:** Strong focus on accuracy while handling documents and managing passenger information.
- **Problem-Solving Ability:** Capability to handle challenging situations calmly and efficiently.
- **Time Management:** Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Candidates must be eager to learn and adapt quickly to the dynamic airport environment.
Experience
0 - 1 Years
No. of Openings
45
Education
10th Pass
Role
Airport Operations Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
Kolkata