As an Airport Operations Executive, you will play a vital role in ensuring the smooth functioning of airport activities. Your main focus will be on managing passengers and overseeing airport services.
**Key Responsibilities:**
- **Passenger Assistance:** Help passengers with their queries and guide them through check-in and boarding processes to provide excellent customer service.
- **Flight Coordination:** Monitor flight schedules and updates to inform passengers about departures and arrivals, ensuring they are aware of any changes.
- **Safety Protocols:** Ensure compliance with safety regulations and protocols, helping maintain a secure environment for all passengers and staff.
- **Baggage Handling Oversight:** Assist in monitoring baggage operations and address any issues that arise to ensure timely delivery of luggage.
- **Communication with Airlines:** Liaise with various airlines to relay important information regarding passengers and flights to support operational efficiency.
- **Report Daily Operations:** Prepare and submit reports on daily airport operations, identifying any challenges faced and proposing solutions for improvement.
**Required Skills and Expectations:**
Candidates should possess good communication skills to interact effectively with passengers and staff. A strong focus on customer service is essential, as helping passengers is a key part of the job. Basic problem-solving skills will aid in addressing any operational issues that arise. Candidates should be flexible and willing to work in a dynamic environment, where teamwork is crucial. A positive attitude and a proactive approach towards tasks will help ensure overall operational success at the airport.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Airport Operations Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata