An Airport Operations Executive is responsible for overseeing daily airport operations, ensuring safety, efficiency, and compliance with regulations while providing excellent customer service.
Key Responsibilities
Operational Oversight: Manage and coordinate all airport operations, ensuring smooth and efficient functioning of airport facilities.
Staff Management: Supervise and train operations staff, ensuring adherence to safety and operational procedures.
Regulatory Compliance: Ensure compliance with aviation regulations, including FAA and TSA requirements, and participate in audits and inspections.
Customer Service: Provide excellent customer service to passengers and stakeholders, addressing any issues or emergencies that arise.
Coordination: Collaborate with airlines, ground handling agencies, and other airport personnel to facilitate timely departures and arrivals.
Reporting: Prepare reports on operational performance, safety incidents, and compliance issues for management review.
Qualifications
Education: A bachelor's degree in aviation management, business administration, or a related field is typically preferred.
Experience: Previous experience in airport operations or a related field is highly desirable, often requiring 2-4 years in a supervisory role.
Skills: Strong leadership, communication, and organizational skills are essential. Knowledge of aviation regulations and safety standards is also important.
Work Environment
The role is based at the airport and may require shift work, including nights, weekends, and holidays. The position involves working in a fast-paced environment with a focus on safety and efficiency.
This job description provides a comprehensive overview of the responsibilities and qualifications for an Airport Operations Executive, highlighting the importance of operational management and customer service in the aviation industry.
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