As an Airport Operations Executive, you will play a crucial role in ensuring the smooth functioning of airport activities. Your primary responsibilities will include the following:
- **Passenger Assistance**: Help passengers with check-in procedures and provide information about flights, baggage, and airport facilities to ensure a positive travel experience.
- **Baggage Handling**: Oversee the loading and unloading of luggage, ensuring all bags are processed accurately and promptly. You will help in managing lost or damaged baggage claims.
- **Safety and Security Compliance**: Adhere to safety protocols and airport regulations. Collaborate with security teams to ensure a secure environment for all passengers.
- **Communication**: Act as a liaison between passengers and airline representatives, effectively communicating any flight delays, changes, or important announcements.
- **Operational Support**: Assist in monitoring flight schedules and coordinate with ground staff to ensure timely departures and arrivals.
- **Customer Service**: Address passenger inquiries and resolve issues professionally, enhancing customer satisfaction and maintaining a positive airport atmosphere.
To succeed in this role, you should possess strong communication skills and a good understanding of customer service principles. Being detail-oriented and able to work in a fast-paced environment is essential. You should also have basic computer skills for handling operational tasks and reporting. A friendly demeanor and the ability to work well in a team will make you an ideal candidate for this position. Freshers are encouraged to apply, provided they have completed at least their 10th grade.
Experience
Fresher
No. of Openings
52
Education
10th Pass
Role
Airport Operations Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
KOLKATA